TECHNICAL SUPPORT
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Our goal is your goal:

Identify your current and future computing needs, recommend solutions that work for you now and later, and implement solutions that you can build on in the future.

DSAT provides each customer with Technical Support in a variety of ways.  The staff at DSAT averages over 15 years per associate of computer, network & technical expertise.  Certified with literally hundreds of hardware and software vendors (including but not limited to: IBM, HP, Compaq, Cisco, Microsoft, Corel, 3comm, Netgear, Proxim), you and your computing solutions are in good hands!

DSAT is here to help you.  Besides a highly skilled and experienced in-house staff, DSAT also offers quality on-site service.  Several plans are available to meet your specific support needs.  Please contact us to hear more.

24/7 comprehensive Technical Support is also provided by DSAT 365 days a year.  For one flat annual fee, it is a very affordable solution for many users who need a bit more support.  Support is available for most of the major desktop software packages sold today for the current software versions, plus up to two previous versions.  Products supported include:  Desktops, Laptops, Printers, Modems, Scanners, DSL / Cable, CD/DVD devices, Network, Video & Sound cards, OS systems (including MSDOS and Windows versions 3.x, 95, 98, 98 SE, NT, ME, 2000 & XP), and Applications (e.g. Microsoft applications, IE, Netscape, Intuit applications, Norton, Nero, Corel applications,  PcANYWHERE,  ACT!, etc.)

Extended Service Plans are sometimes the answer - depending upon your own personal or corporate computing experience and needs.  DSAT offers customers several affordable plans such as:

One- and Two-Year Onsite Repair Plan

One- and Two-Year Express Repair Plan

One- and Two-Year Product Replacement Plan

One- and Two-Year Platinum Onsite Upgrade

 

 

 

 

Experienced in-house Technical Support is waiting to serve you.  Associates average over 15 years of computer, network & technical expertise.

On-site support is available to every customer when needed.  DSAT provides Technical Support on-site to get the job done - quickly and professionally.

 

Extended Service Plans at very affordable rates will meet the needs of every user who requires a bit more support.

 

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