Computer Country Customer Satisfaction and Opinion Survey

Computer Country

11845 Rt. 216

Fulton, MD 20759

 

301-953-0495

 

 

We are celebrating

our 14th Year in

Fulton, MD!

 

 

This survey is

completely anonymous,

unless you provide

your email address

at the end!

 

We are interested in what you think of our products, services and value to our community.  Please take a three minutes to answer a few questions.

 

How often do you visit to Computer Country?
Do you come to Computer Country for computer or printer repair services?
How would you rate our technical skills  regarding repair services?
How would you rate our technical knowledge of products?
Would you rely on our technical services department again?
Where would you go to get technical support and repair services, if not Computer Country?

BestBuy   CompUSA  DELL

I don't know    I know and trust other computer dealers

Would you prefer that we had weekend hours?
Would you prefer that we had an "on-line store" on the web?

 

 

   If yes, for what reason?

Do you believe you can get better technical advice elsewhere?
Do you rely on Computer Country for home purposes, business, or both?
Do you purchase your computer hardware from Computer Country?
Do you purchase your computer software from Computer Country?
Do you purchase your computer supplies and consumable items  from Computer Country?
Care to provide a reason as to why, or why not for the three questions above?
Did you know that Computer Country carries over 300,000 products from over 1,700 manufacturers?
Did you know that Computer Country's pricing is often below that of BestBuy, CompUSA, and Circuit City?
Did you know that Computer Country provides business-level consulting, network design and maintenance, & multi-office support?
Did you know that Computer Country works in many industries, such as medical, legal, accounting, insurance, distribution, universities, construction, manufacturing,  government (civilian, military and intelligence) agencies, and small, medium and large-sized businesses?
Do you tell your friends, neighbors, and co-workers about us?
Would you consider encouraging your procurement staff at work to use us for hardware, software, supplies, and service?
Did you know that we are also a Nation-wide Internet Service Provider?  See www.iquicknet.com.  We offer dial-up, ISDN, and DSL.
Would the fact that iQuickNet's internet access is faster, more reliable, and less expensive compared to AOL, MSN, and StarPower convince you to sign up with iQuickNet?
Did you know that Computer Country has contributed cash, products and services totaling over $60,000 to area schools, school clubs and non-profit organizations in support of area children and community services?

Tell Me More! 

Do you have any suggestions that may improve our business and our ability to serve you and the community, and to earn your business?
Would you like to offer any praise or criticism?  (besides this being a lengthy survey)
Would you like to offer any testimonial about our products, services, or staff?
If you would like us to get back in touch with you regarding anything in this survey, please leave your email address or name and phone number here....otherwise the submission of this survey will remain totally anonymous.

Optional:

or

Thank you very much for your time and responses.  This will help us greatly!